Frequently Asked Questions

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The most frequently asked questions about our services and their answers

Which countries does Avrupa Lojistik provide transportation services to?

We offer house-to-house moving services to many countries around the world, primarily in Europe. We provide secure transportation services to Germany, the Netherlands, Belgium, France, Austria, Switzerland, and all other countries.

How is the safety of my belongings ensured?

All your belongings are insured and secured. We also take special precautions to prevent damage using professional packaging and protection methods.

How far in advance should I make a reservation before moving?

Although it varies depending on the requests, we recommend making a reservation at least 2-3 weeks in advance. This way we can plan in the best way possible.

What documents are required for international transportation?

A photocopy of your passport, a packing list, and additional documents may be required depending on the destination country. We provide support regarding all necessary documents.

How long will it take for my items to be delivered?

Delivery time varies depending on the distance and customs procedures. On average, your items will be delivered within 5-10 business days.

Who is responsible for packing my items?

You can use our professional packing service if you wish.

We pack all your belongings according to international standards.

Do you offer partial load transportation services?

Yes, we offer partial load transportation services for your small-volume items. This way you can get a more economical transportation option.

How are prices determined?

Our prices are; The price is determined based on the volume of the goods, the distance to be transported, customs procedures, and additional services (packaging, assembly, etc.). You can get a clear price with our free appraisal service.

Are assembly and disassembly services provided during transport?

Yes, our professional team disassembles your furniture before the move and reassembles it at the destination.

Who handles customs procedures?

All customs procedures are handled by us.

You only provide the necessary documents; we handle all other processes.

Are there any extra charges during the move?

There are no extra charges other than the services specified in the contract. Everything is clearly planned and determined in writing from the beginning.

Do your vehicles have GPS tracking systems?

Yes, all our transport vehicles have GPS tracking systems. This way you can find out the real-time location of your belongings.

Do you offer storage services?

Yes, we offer short-term or long-term storage services. You can store your belongings in our secure, clean, and climate-controlled warehouses.

What do I need to do on moving day?

Do you need to make any special preparations for moving day?

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